Our Quality Policy
Our Quality Policy
The Quality Control Department plays a crucial role in ensuring that the services provided meet our company's standards and requirements, fostering a high level of quality and brand loyalty.
The Quality Control Department is responsible for monitoring and analyzing internal processes within the company, aiming to identify areas for improvement. All services offered have successfully passed accreditation procedures.
The department operates with a multi-channel structure. Notably, it includes a Concierge Service, available 24/7 via phone at +90 850 207 22 07 or email at [email protected].
Concierge Service
Our qualified staff have extensive knowledge of local attractions, restaurants, shops, and other services, offering guests the best options and assisting with their choices. They are ready to book event tickets, arrange transportation, fulfill room service orders, and provide recommendations and tours for a delightful stay.
Guest Support
The responsibilities of our staff also include supporting and accompanying guests throughout their stay, ensuring care and comfort at all times.
Our Quality Policy
The Quality Control Department plays a crucial role in ensuring that the services provided meet our company's standards and requirements, fostering a high level of quality and brand loyalty.
The Quality Control Department is responsible for monitoring and analyzing internal processes within the company, aiming to identify areas for improvement. All services offered have successfully passed accreditation procedures.
The department operates with a multi-channel structure. Notably, it includes a Concierge Service, available 24/7 via phone at +90 850 207 22 07 or email at [email protected].
Concierge Service
Our qualified staff have extensive knowledge of local attractions, restaurants, shops, and other services, offering guests the best options and assisting with their choices. They are ready to book event tickets, arrange transportation, fulfill room service orders, and provide recommendations and tours for a delightful stay.
Guest Support
The responsibilities of our staff also include supporting and accompanying guests throughout their stay, ensuring care and comfort at all times.